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About

Meet Our Team

Black Oak Farm Shop

Rob

Founder/CEO

Black Oak Farm Shop

Chester & Ketchup

Chief Morale Officers

Still Need Help?

Shoot our team an email & we’ll get
back to you ASAP

Frequently Asked Questions

How long does it take to process an order?

Orders are usually processed within 1–3 business days. You’ll receive a confirmation email once your order is fully prepared and ready to ship.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.

What is your return policy?

We accept returns within 60 days of purchase. Items must be in original condition for a full refund. If your item has been damaged in transit or you are unhappy with your order for any reason, please get in touch.

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